Five Questions
Many organizations assume that their training efforts lead to improved performance, but research has shown otherwise. While Level 1 (reaction) and Level 2 (learning) are routinely measured, most learning teams lack the tools and confidence to evaluate behavioral change (Level 3) and business results (Level 4). This session introduces five essential questions that align training design and evaluation with measurable outcomes. By implementing this framework, learning and development professionals can confidently demonstrate the true impact of training and secure their role as strategic business partners.
Learning Objectives
Effective training begins with clear, measurable learning objectives. This course equips your team with the skills to craft precise and actionable objectives using six proven frameworks: the ABCD Model, Mager’s Performance-Based Objectives, Bloom’s Revised Taxonomy, SMART Goals, and applications from higher education and medical training. Designed for instructional designers, trainers, and subject matter experts, this course strengthens your organization’s ability to align training goals with performance outcomes and drive accountability across learning initiatives.
Evaluation Planning
Despite growing investments in learning and development, many organizations still struggle to demonstrate the true value of their training programs. This course introduces a practical, research-based approach grounded in the Five-Question Model to help organizations proactively design evaluation strategies that drive performance and business results. Participants will explore how to embed evaluation planning from the start, not as an afterthought, by addressing five essential questions that connect learning initiatives to measurable outcomes. Through case examples, peer dialogue, and hands-on tools, learners will discover how to align training with strategic goals, select meaningful metrics, and engage stakeholders in continuous improvement. Designed for professionals seeking to shift from reactive reporting to strategic measurement, this course empowers participants to move learning from a cost center to a strategic asset. Training in this area is essential for creating a culture of evidence-based decision-making, ensuring that learning investments deliver real impact.